Medal of Honor Recipient Secures Full VA Benefits with Help from VetComm CEO Kate Monroe
Royce Williams receives long-overdue recognition with a 100 percent VA disability rating.
Kate Monroe visits Medal of Honor recipient Royce Williams at his home to assist him with accessing his VA benefits and reviewing his disability claim.
Recently awarded Medal of Honor recipient Royce Williams secured full VA disability benefits at age 98 with help from VetComm CEO Kate Monroe.
Two years ago, at age 98, Williams secured a long-delayed increase to a 100 percent VA disability rating after Monroe personally helped him navigate the Department of Veterans Affairs disability system.
For years, Williams remained at a 90 percent disability rating while seeking recognition for service-connected post-traumatic stress disorder (PTSD). His claim repeatedly stalled because the condition was not formally documented in decades-old military records — an obstacle many veterans from earlier generations continue to face.
Rather than relying solely on paperwork or remote assistance, Monroe drove more than an hour to Williams’ home and worked alongside him to access his VA benefits account and properly initiate the claim review process. The effort ultimately resulted in Williams receiving the full disability rating he had long qualified for.
“When a Medal of Honor recipient, one of America’s most decorated veterans, struggles to access earned benefits, it shows just how difficult the process is for thousands of others,” Monroe said.
While billions of federal dollars are allocated annually for veteran services, Monroe argues that administrative complexity and outdated processes can leave veterans navigating the system alone, particularly older veterans unfamiliar with modern digital requirements.
Monroe says Williams’ experience reflects a broader national issue facing earlier-generation veterans who encounter unnecessary hurdles proving conditions widely understood today, especially combat-related trauma.
With Williams now receiving national recognition through the Medal of Honor, she hopes his story encourages veterans and families to revisit past claims and seek assistance when needed.
“If Captain Williams could finally receive what he earned at 98 years old, no veteran should assume it’s too late,” Monroe said.
In the past 15 months alone, VetComm has helped more than 27,000 veterans secure over $12 billion in VA disability compensation nationwide, providing hands-on support to ensure veterans understand and access the benefits they earned.
About VetComm
VetComm is a veteran-led organization dedicated to helping U.S. service members and veterans navigate the VA disability benefits process through education, advocacy, and personalized support. Founded by Marine Corps veteran Kate Monroe, VetComm works to ensure veterans receive the compensation and recognition they earned through service — driven by a mission to ensure no veteran is left behind.
Kryzta Molina
VETCOMM US
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Medal of Honor Recipient Secures Full VA Benefits with Help from VetComm CEO
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